Return Policy
Gentlemen Republic Return Policy:
Thank you for choosing Gentlemen Republic. We strive to ensure your satisfaction with every purchase. Please review our return policy outlined below:
1. Return Period:
Items can be returned within 30 days from the date of purchase for a full refund or exchange.
2. Restocking Fee:
For returns initiated between 31 to 90 days from the date of purchase, a 30% restocking fee will be applied. This fee is calculated based on the original purchase price of the item.
3. Shipping Responsibility:
Customers are responsible for covering the shipping costs associated with returning the item(s) to Gentlemen Republic.
4. Return Eligibility:
All original packaging intact to be eligible for return.
5. Beyond 90 Days:
Returns requested after 90 days from the date of purchase will not be accepted, unless your product is covered by a warranty. Please visit our warranty policy page for more details.
6. How to Initiate a Return:
To initiate a return, please contact our customer service team at orders@gentlemenrepublic.com to obtain a Return Authorization (RA) number. Returns sent without an RA number will not be accepted.
7. Refund Process:
Once we receive the returned item and verify its eligibility, we will process the refund minus the applicable restocking fee. Refunds will be issued using the original payment method.
8. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
9. Contact Us:
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team.
By making a purchase from Gentlemen Republic, you agree to abide by the terms and conditions of our return policy outlined above.
Thank you for your understanding and cooperation.
Thank you for choosing Gentlemen Republic. We strive to ensure your satisfaction with every purchase. Please review our return policy outlined below:
1. Return Period:
Items can be returned within 30 days from the date of purchase for a full refund or exchange.
2. Restocking Fee:
For returns initiated between 31 to 90 days from the date of purchase, a 30% restocking fee will be applied. This fee is calculated based on the original purchase price of the item.
3. Shipping Responsibility:
Customers are responsible for covering the shipping costs associated with returning the item(s) to Gentlemen Republic.
4. Return Eligibility:
All original packaging intact to be eligible for return.
5. Beyond 90 Days:
Returns requested after 90 days from the date of purchase will not be accepted, unless your product is covered by a warranty. Please visit our warranty policy page for more details.
6. How to Initiate a Return:
To initiate a return, please contact our customer service team at orders@gentlemenrepublic.com to obtain a Return Authorization (RA) number. Returns sent without an RA number will not be accepted.
7. Refund Process:
Once we receive the returned item and verify its eligibility, we will process the refund minus the applicable restocking fee. Refunds will be issued using the original payment method.
8. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
9. Contact Us:
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team.
By making a purchase from Gentlemen Republic, you agree to abide by the terms and conditions of our return policy outlined above.
Thank you for your understanding and cooperation.
- Gentlemen Republic Team
Wholesale Policy
Welcome to Gentlemen Republic's Wholesale Program! We’re excited to offer our premium grooming products to businesses and professionals. Please review our wholesale policy below to understand our requirements and process.
How to Apply
Interested in becoming a wholesale partner? Here’s how:
- Submit Your Application: Complete our Wholesale Signup Form with your business details.
- Provide Required Information:
- Business License: Submit your barber or cosmetology license, or your business license for verification.
- Seller’s Permit (if applicable): For California resellers, please provide your seller’s permit number. If you don’t have this, applicable taxes will be added to your order.
Wholesale Pricing and Orders
Wholesale pricing and ordering details:
- Minimum Order Quantity: There may be a minimum order requirement depending on the product.
- Pricing: Wholesale prices will be provided once your account is approved. Prices are subject to change based on market conditions.
- Payment Terms: Payment terms will be outlined in your initial order confirmation.
3. Shipping and Handling
Details about shipping for wholesale orders:
- Shipping Costs: Shipping costs are calculated based on order size and destination. You will be notified of shipping charges at the time of order.
- Delivery Times: Estimated delivery times will be provided. Please note that shipping times may vary based on location and product availability.
- Shipping Errors: Any issues with shipping must be reported within 7 days of receipt.
4. Returns and Exchanges
Our return and exchange policy for wholesale orders:
- Return Window: Products can be returned within 30 days from the date of purchase, provided they are unopened and in their original condition.
- Restocking Fee: Returns beyond 30 days are subject to a 30% restocking fee.
- Exchange Process: Exchanges are available for unopened items returned within 30 days. Contact our customer service for details.
5. Terms and Conditions
Important terms for wholesale partners:
- Product Availability: Product availability is subject to change. We will inform you if an item is out of stock or discontinued.
- Pricing Changes: Prices are subject to change. We will notify you of any adjustments to wholesale pricing.
- Confidentiality: Wholesale pricing and terms are confidential and not to be shared outside your organization.
6. Contact Us
For questions or additional information:
- Email: orders@gentlemenrepublic.com
- Phone: (323) 582-4368
Thank you for your interest in partnering with Gentlemen Republic. We look forward to working with you!